GamingOps Refund Policy
Refunds are reviewed case by case. We always try to resolve the order first, but a refund or replacement may be approved when the delivered product or service is materially different from the listing.
Eligible refund cases
- The account details do not match the description or important listed information.
- The delivered account cannot be accessed with the provided login details.
- The product or service was not delivered within the promised timeframe and no acceptable replacement is available.
- A duplicate payment or duplicate order was created by mistake.
Non-refundable cases
- Valid digital items, accounts, top-ups, or boosting services that were delivered as described.
- Buyer mistake after delivery, including wrong region, wrong platform, or changing your mind.
- Account bans, restrictions, or losses caused by buyer actions after delivery.
- Orders where the buyer refuses reasonable verification or troubleshooting steps.
How to request help
Open a ticket through the store or contact us on Discord with your order ID, screenshots, and a clear explanation of the issue. False claims or chargeback abuse may result in service refusal.